I'd An important grievance on BA flight no sixty seven London to Philadelphia 4th Jan this yr and created a criticism in crafting on BA criticism variety and now three weeks afterwards not a soul experienced bothered to Make contact with me .
Even if the representatvie responded, they basically presented us with A further buyer service link, see below:
To the 29th of September my wife and I were booked to fly from San Francisco to Heathrow on flight No BAO 286. Regrettably we had been unable to get seats in exactly the same row-she becoming in row 37 and me currently being in forty eight. Because they called the boarding starting from the rear I boarded initially but took every one of the on board luggage so that I could stow hers too and so lessen the anxiety on her. We are both equally Outdated age pensioners and he or she is in actual fact eighty one years previous. Nicely when I boarded there was a Cabin Hostess by the name of Veronique Gratpanche on obligation to assist and After i stated what I used to be trying to do she was most concerned that we were seated thus far apart and she would see what she could do about this.
Within the tenth Aug I had been returning from vacation from Shanghai (Pudong Int ). Flight BA168. I'd wounded my leg ( pulled a ligament)and was awkward at the prospect of an eleven one/two journey to Heathrow. I commend u around the coaching of your respective personnel who have been helpful, professional and sympathetic.
Also, baggage wasn't ticketed causing passengers standing for hrs with baggage. This is certainly outrageous. The personnel was rude and non-informative. Together with having to pay out exhorbitant British taxes I'll Assume long and difficult ahead of I fly with BA once again.
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On Wednesday night, 29 October, in Dublin, Eire, my partner spoke by phone having a British Airways buyer service agent during the States named Tony. Our seating assignments had been mistakenly altered due to a transform of plane so which the three of us ended up in middle seats as opposed to the aisles we booked 2 months before.
Not long ago took a trip you could look here on BA LHR to Hawaii and then the return leg Via LAX. At LAX my 91 year aged father was flying alone to LHR. Being 91 he’s not quite nibble. After i obtained to your desk to examine in and ask for the wheel chair I'd requested, the agent started telling me if he can’t wander he can’t fly. The agent a awful small girl preferred my father introduced about so he could reveal his mobility in front of everyone else checking in.
All BA websites to date will not likely allow me to into get the pc to obtain this information. I named BA once again and was advised I would have it sent to my e-mail in a while Friday June thirteenth. To date this hasn't been acquired. Make sure you help. The passenger last name is McEntee. Thanks.
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I applied for flight hold off compensation 3months back and after several e-mails I used to be informed I could be sent a refund for myself and my husband or wife provided I gave my lender specifics and my associate despatched a letter of consent for the refund to enter my account.
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The form didn't need flight details so we asked for the immediate buyer service electronic mail deal with. We have been presently awaiting a response to our request. Our Practical experience